There will always be a need for civility and trust throughout the large BYU family, harnessed as we are together. John Taylor observed,
Many of us are tried and tempted, and we get harsh and hard feelings against one another. And it reminds me of your teams when going down hill with a heavy load. When the load begins to crowd on to the horses, you will frequently see one snap at his mate, and the other will prick up his ears and snap back again. And why? A little while before, perhaps, and they were playing with each other. Because the load crowds on them. Well, when the load begins to crowd, do not snap at your brethren, but let them feel that you are their friends, and pull together. [John Taylor, Journal of Discourses 21:214-15]
Lead horses are especially snapped and nipped at, even though they are pulling more than their share of the load.
Neal A. Maxwell, “Out of the Best Faculty,” BYU Annual University Conference, August 26, 1993