The best people working for organizations are like volunteers. Since they could probably find good jobs in any number of groups, they choose to work somewhere for reasons less tangible than salary or position. Volunteers do not need contracts, they need covenants . . . . Covenantal relationships induce freedom, not paralysis. A covenantal relationship rests on shared commitment to ideas, to issues, to values, to goals, and to management process. Words such as love, warmth, personal chemistry, are certainly pertinent. Covenantal relationships . . . fill deep needs and they enable work to have meaning and to be fulfilling.
Max De Pree, Leadership is an Art
The first responsibility of a leader is to define reality. The last is to say thank you. In between, the leader is a servant.
Max De Pree, Leadership is an Art
Choose To Be Changed 